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Reviews

Based on 48 reviews
Fantastic

Fantastic product and friendly service and fast delivery would definitely use again and recommend.

Excellent

Amazing product with great quality. The service I received was amazing too. Had an email straight away to review my order with pictures. Quick shipping and lovely packaging.

Amazing

The charm was really amazing. My friend loved it so much. It was really perfect.

Christmas Present

Great gift, fabulous work with the photos to maximise charm style

Charms

I ordered 4 charms for a gift! Customer service was amazing! Matt would respond in a timely manner and answered ever question I had! I received the charms and I am absolutely in love with them! I will definitely be ordering from them again! I would recommend Annalise to everyone who ask! Very trustworthy! Thank you for everything!

Charms

I ordered 4 charms for a gift! Customer service was amazing! Matt would respond in a timely manner and answered ever question I had! I received the charms and I am absolutely in love with them! I will definitely be ordering from them again! I would recommend Annalise to everyone who ask! Very trustworthy! Thank you for everything!

Charms

I ordered 4 charms for a gift! Customer service was amazing! Matt would respond in a timely manner and answered ever question I had! I received the charms and I am absolutely in love with them! I will definitely be ordering from them again! I would recommend Annalise to everyone who ask! Very trustworthy! Thank you for everything!

I recently purchased a love charm

I recently purchased a love charm displaying the sonogram of my first child. I love it

Perfect!

Bought this for a friend it was perfect exactly what i was lokking for!

Loverly and sweet

They took no time to arrive and they were just what I wanted

Beautiful charm

Great service and beautiful made charm. I bought it as a present and my friend love it so much. A very special present . Highly recommend

Sapphire love charm

Amazing customer service, arrived quick, the charm looks amazing so happy with it and will 100% be ordering again and recommending to others.

Lovely

Excellent service and communication. Lovely, pleasant people. The charm is beautiful. A little smaller in size than I expected but still very pretty.

Personalised Locket

Delighted with the product. Very Good quality and very good service. Very happy.

Amazing

This service was fantastic! I sent my pictures in and soon received an email from Matthew to say one was great and one could be better, I resent the picture in a better quality and he edited it to make it fit! Excellent communication and a beautiful charm of all my grandparents that I know my mum will love and cherish!

Amazing!!!!

The charm is absolutely perfect!! The customer service was fantastic!! Would absolutely order again for here, in fact this is the only place I would ever get or recommend someone to get a charm from❤️

The charm itself is beautiful and the photo quality is great.

I bought this charm as a birthday present for my sister whose dog had passed away earlier this year. While I looked at various sites offering photo charms, Annalise Jewellery's website looked the most reliable. Every step of ordering this charm was easy, and the owner of the company was helpful in answering my questions before I placed my order. When my picture had the two faces too far apart, I was contacted to approve a photoshopped version of my photo to fit both faces within a day. The charm itself is beautiful and the photo quality is great. My order arrived very quickly, and I was extremely happy with the result. My sister loved the charm as her birthday present. I definilty reccommend Annalise photo charms!

have to say the customer service is incredible!

Sent a Facebook message asking for some previews on my desired pictures and received a response almost instantly from an extremely helpful and friendly team member. Can't wait for the charm to arrive �� thank you x

Amazing would defo order again

Amazing would defo order again

Happy Customer

Beautiful charm. Well made to a very high standard. Arrived beautifully packaged and in good time. Value for money. Really nice customer service. Most definitely use this company again. Highly recommend to anyone. Many thanks once again. Kind regards Miss Bagley

Beautiful! Would recommend to everyone!

Just received locket , it's beautifull,will definitely recommend to everyone
Many thanks
Christine

Charm

Fantastic customer service very happy with my purchase

I love my custom charm

I love my custom charm Thank You!!!!!!

Charm

Excellent service

Perfect!

I received the charm and it’s perfect! Thank you very much for all your effort and support!

Kind regards,
Zara

Great service

I requested that part of my photo was edited out and I was responded to the same day! I got the actual charm three days later which I couldn't belive arrived so fast! It's beautiful and I'm very happy with it. I would definitely recommend.

Beautiful product, very well made

Beautiful product, very well made and fantastic customer service throughout. Would highly recommend! Thank you :heart_eyes:

Happy

Very happy with charm and service received by you.

Charm

It was absolutely beautiful thank u so much, got to find something else for my other Daughter for the 23rd October, I will keep trying

Double sided charm

Bought for my sister who's cats had passed away after 18+ years - had one cat on either side of the charm and she literally cried because she loved it so much! Well worth every penny and very pleased with the quality and quick delivery. Thank you!

Amazing staff

The staff were very friendly and quick to address issues with one of the photos. They also went above and beyond with the packaging. Definately will be using this service again!

Heart charm

I received a beautifully finished charm with my parents photo in would definitely buy again high quality, service & delivery

Ace

Wonderfully unique gift! So pleased with this as was my friend who received It. Good quality, quick and easy service. I had good contact as one of my photos was not suitable. I would highly recommend and will be purchasing more for other people. Huge thumbs up!!!

Just beautiful!

Bought this as a gift and the recipient absolutely loves it. The photos turned out brilliantly and the service, communication and delivery times are first class! I would definitely recommend.

Very quick service. They are

Very quick service.
They are lovely. Xxx

Brilliant charm

Absolutely love the charm I bought for my sister, was a bit worried one of the photos wouldn't come at great as wasn't good quality but it looks amazing. Will definitely be buying from here in the future

Excellent

Im very happy with the charm , and so will my friend . I'd recommend to anyone and was fast delivery , thank you xx

Above & beyond

Amazing service from start to finish. Completed my order in rushed time! Thank you so much my mum absolutely loves it!

Two Love charms

Absolutely the best gift I have ever purchased for someone. I am doing my Xmas shopping early and found you on Etsy. I knew it was going to be cute but when I opened the package I was thrilled. So fabulous. And the turn around time is outstanding. Two weeks from order to receiving them in Canada!! I am one happy customer!! Thank you so much Annalise!!

Beautiful product

I bought this charm for my mum and she was delighted with the charm and really impressed with how clear the image was. I was very pleased with the shipping too as it came a couple days before I expected so that was an added bonus!
I will definitely be ordering more, what a beautiful idea!!

Amazing costumer service

I had a last minute order for 2 charms 4 pictures and a bracelet . Matt went out of his way to get it to me on time even after I changed 1 of the pictures again . On top of it I ordered the wrong size bracelet and he was willing to exchange it with no fuss . The images are beautiful and clear and my mother in law who received this gift was over the moon . Matt was from beginning to end a pleasure to deal with and outstanding with his responds times . I will for sure order again . Silke

Wonderful

It was a gift for a special person for me and it was really beautiful. The quality / price is excellent. For sure, I will buy again.

First class service.

I ordered the picture charm at the last minute for my wife's 50th birthday. The picture chosen had real sentimental meaning and it was critical it arrived on time. After explaining in the notes section when ordering the team replied saying they would do all in their power to deliver.
The charm arrived bang on time.
Will definitely use again.

Delivered so quickly

Needed a charm quickly and after realising that most of the other companies I had found were either actually based in China or the US... placed my order with these guys and asked if I could get it within 3 days for my other halfs birthday... they said it would be tight but it turned up on time and I couldn't be happier :) Thank you guys

So beautiful.

I ordered this charm for a friend who lost her dog and the charm so beautiful. My friend loves it.

Personalised charm

Absolutely love my charm with pictures of my boys in! Thankyou so much x

Amazing service

I needed a charm asap for my daughter's birthday and after searching the Internet i realised I had left it to late ☹️ So orederd from a different company. But then I received a text from Matt at Annalise telling me if I sent the pictures that day or the next the charm would be here on time.
Even after this email it took a while to cancel the order I had place with the other company and I thought I had again ran out of time but no Matt from Annalise text to say he had seen my order but even though it was not paid for at that point he made it anyway :blush: So it was still possible to get the charm on time.
Matt went above and beond to ensure my daughter got the gift I wanted to give her on her special day.
It arrived on time and she loved it.
Would recommend this company to anyone.
Thank you Annalise and a special thank you to Matt :blush:

Perfect

This is perfect, my pictures look great in this charm. Customer service was second to none they contacted me to say they could make some edits that would make my photos look even better.

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